We are experienced in worldwide shipping and therefore we use different European companies to get the best price rates for different shipping options. It is no problem for us if you arrange your own shipping but please inform us about this and let us know who will transport it and if we need to pack it or not. We will personally arrange packing for all items with much care and safety. For packing we use bubble wrap, foam, cardboard, wooden pallets and custom made wooden crates if necessary. With great care we will have the items transported to the customer including insurance. In Holland, Belgium, the north of France and the west of Germany we deliver personally and help the items into your home. Please note that all other shipping is from door to door, which means ‘to curbside’ for transport companies. If you want the item to be unpacked and delivered inside your home, we can get you a white glove delivery quote. The moment the package leaves our showroom we do not have control on what happens to the package, we only hope the transport company treats the package with as much care as we do.